I know from solar cell physics, that in a first approximation, the maximum energy from an exited electron is the energy of the bandgap, no matter how high the electron was excited by a photon in the first place. The rest of the excitation energy is given back from the electron via thermal relaxation.
So for example, if a photon with 3eV excites an electron from the valence band to the conduction band (bandgap 2eV), then the electron will relax thermally by 1eV and only 2eV can be used for generating the voltage.
But why is this?
Why is one not able to get the full excitation energy from an electron?