You should work out the minimum energy state of your system (classically) to find the vacuum expectation value. I assume you're working with the standard $\phi^4$-Lagrangian 
$$\mathcal L=\frac{1}{2}(\partial \phi)^2-\frac{1}{2}m^2\phi^2-\frac{\lambda}{4}\phi^4 $$
which corresponds to the Hamiltonian
$$\mathcal H=\frac{1}{2}\dot\phi^2+\frac{1}{2}(\nabla\phi)^2+\underbrace{\frac{1}{2}m^2\phi^2+\frac{\lambda}{4}\phi^4}_{=: V}$$
It is easy to see that the lowest energy solution for arbitrary $V(\phi)$ is always $\phi=\text{constant}$, and in this case the potential is minimized by $\phi=0$. Thus, the true vacuum of the theory is, indeed, located at $\phi=0$ (this indeed also yields the one-point function $\langle \phi\rangle$).

Now, to see the difference with spontaneous symmetry breaking, one really only needs to look at the relevant Lagrangian: It has a different potential. Usually, the potential for something similar to the abelian Higgs model is of the form
$$V(\phi)=-\frac{1}{2}m^2\phi^2+\frac{\lambda}{4}\phi^4$$
which we can easily minimize to find that the lowest energy state corresponds to 
$$\phi^2=\frac{m^2}{\lambda}$$
so that we see that the true vacuum of theory is not located at the "origin", i.e. we find a nonzero vacuum expectation value.