In the Debye model, for temperatures $T \ll T_D \equiv \frac{\hbar\omega_D}{k_B}$, the molar heat capacity $c_V$ can be calculated as follows: $$c_V = \frac{12\pi^{4}}{5}R \left(\frac{T}{T_D}\right)^3$$ (where $12\pi^{4}/5\approx 234$).
Now if we take the limit $T\rightarrow 0$, we would expect from the Debye-model $c_V = 0$. However, this is apparently not the case for a real insulator, where I think we get $c_V = \alpha$, with $\alpha$ being a constant, in the limit $T\rightarrow 0$.
Can someone explain why?