In general relativity it is believed that the Schwartz Child radius is approximately Ricci-flat spacetime, meaning that there is little tidal force or at least no amount that should be surprising. A smaller black holes have a greater tidal force because the Schwartz Child radius is closer to the singularity than in a bigger one.
In this theory falling in doesn't seem special to the person who is falling in until they get close enough to the singularity to start feeling extreme tidal forces, enough to induce stretching extreme enough to be called "spaghettification".
To an outside observer, the person falling in would never hit the Schwartz Child radius, they would slow down and flatten as they approached asymptotically to the edge of the black hole. They would eventually disappear from view as the red-shift stretched the wavelength of the light reflecting off of their body to enormous sizes.
What interests me the most is that inside the Schwartz Child the "proper time" (time experienced by the observer) mathematically switches with the distance of the observer from the black hole, so space and time switch; of course this is only a mathematical expression of what happens and it doesn't imply that one would feel anything odd.
There are also theories that state that the outside observer would witness the person falling in being thermalized, radiated out like infrared light off of a heat source. But it is usually also believed that the person falling in will not experience being thermalized, and will go on for a bit longer to be spaghettified. So it is theorized that there is a complete disconnect between the two observed events depending on the observer, but there is no way for them to communicate once one of them is passed the Schwartz Child radius so there is no real contradiction there.