I feel like I need to add this answer because currently there are two excellent answers by @JohnRennie, and @gandalf61, but if you look at them at first glance, it might seem as they are contradictory. In reality they are not, but I believe it needs a little explanation.
See gandalf61's excellent answer tells you right upfront, yes, oscillating atoms are actually slowed down inside a gravitational field. Then John Rennie's excellent answer says that time dilation is not an active process, it exists rather, because two observers measure time in different ways.
the gravitational "force" as experienced locally while standing on a massive body (such as the Earth) is the same as the pseudo-force experienced by an observer in a non-inertial (accelerated) frame of reference.
https://en.wikipedia.org/wiki/Equivalence_principle
Now as impossible it might seem, both are right. It is very important to understand that speed is relative but acceleration is absolute. According to the equivalence principle, the effects of a gravitational field can be indistinguishable from acceleration.
As John Rennie explains it, the two atomic clocks are in two different strength gravitational field, thus they move along different time axes (the effects of the gravitational field bend the axes in different ways if you will), they measure time differently.
In reality, gandalf61 says the same thing in a comment, explaining, that in an experiment, two atomic clocks were flown around and when meeting again (together and with a third clock), their differences (meaning that they ticked different amounts), were in line with GR.
They are saying the same thing, that the clocks were moving along different time axes (partly because they were moving/existing at different depths down a gravitational potential), and one time axis was bent more by the effects of gravity then another, causing the clocks to tick at different rates.
It is very important to understand that this effect on the clock rates is only realizable when comparing it with other clocks, that were existing at different depths down a gravitational potential (were moving along different time axes). If you have a single clock, you cannot tell that the clock starts to tick slower as you move into a stronger gravitational field (potential), because there is nothing to compare it to. You must always compare your clock to another clock that is in another strength gravitational field (is at different depths down a gravitational potential) to realize the clock rate difference.
So as you say, is this effect absolute on the clocks? You could say yes, but that would be misleading, because if there is nothing to compare it to, you cannot realize it. You always have to compare your clock to another to realize the effect of GR time dilation.