Two real scalar fields $\phi_1$ and $\phi_2$ satisfying an $SO(2)$ symmetry and one complex scalar field $\psi$ are equivalent. However, the latter is more convenient because the particles made by $\psi$ and $\psi^\dagger$ form the antiparticle pair, while inare each others' antiparticles. In the real case, the fields that have this property are $\phi_1 \pm i \phi_2$, so once you need to change basis from $\phi_1$ and $\phi_2$ to $\phi_1 \pm i\phi_2$. Once you do this, you just get the exact same thing as$\phi_1 \pm i \phi_2$ you've reinvented the $\psi$complex scalar field.
This is explained really nicely starting from p.53 in these notes, which motivate the complex scalar field from scratchSidney Coleman's QFT notes.
However, asAs you said, a complex quantity is not measurable in QM. And indeed, in QFT, $\psi$ is not an observable, which feels really strange because quantum fields are often motivated, at the very start of a QFT course, as nice local observables. This really confused me too. However, if you look at applicationsUnfortunately this motivation isn't quite right, you'll see thatas we rarely measure quantum fields never are directly observed -- for. For example, if you want to measure particlethe number, you would look at $\psi^\dagger \psi$ or $\phi^2$ density, etc.charge density, never theand current density for a charged complex scalar field itself. You only measureare all field bilinears like $\psi^\dagger \psi$, and hence real.